Privacy Policy

Introduction

Welcome to Lumière. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our restaurant reservation platform.

By using Lumière, you agree to the collection and use of information in accordance with this policy. Please also review our Terms of Service.

Information We Collect

When you make a reservation through Lumière, we collect the following information:

  • Your full name
  • Email address
  • Phone number (optional)
  • Reservation details (date, time, party size)
  • Special requests or dietary restrictions

How We Use Your Information

We use your personal information to:

  • Process and confirm your restaurant reservations
  • Send you reservation confirmations and reminders
  • Communicate with you about your reservations
  • Improve our services and user experience
  • Comply with legal obligations

Data Sharing

We share your reservation information only with the specific restaurant where you've made a booking. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Reservation data is typically retained for up to 2 years after the reservation date for record-keeping and customer service purposes. You may request earlier deletion of your data at any time.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. Cookies help us remember your preferences and understand how you use our Service. You can control cookie settings through your browser, but disabling cookies may affect some functionality.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

Account Deletion

You can request deletion of your account and all associated data at any time through the Settings section of our mobile app or by contacting us at support@lumiere.com. Upon deletion, all your reservation history and personal information will be permanently removed from our systems.

Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction. By using our Service, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@lumiere.com

Last updated: December 17, 2025

© 2025 Lumière. All rights reserved. This application is the exclusive property of Lumière.